CONSULTATION ROOMS

If our AI assistant cannot answer your question, you’ll have the option to connect with an Earth Observation expert directly. Simply follow the prompt in the chat to reach a dedicated area where you can either start a text-based chat or book a video consultation with a specialist tailored to your question. Once you receive a response, you can proceed with booking a one-on-one consultation if desired.

Our GDA Knowledge Hub Experts should respond to your message within 24-48 hours.

The Knowledge Hub Experts specialise in Earth Observation (EO) within various contexts of development.

The GDA Knowledge Hub AI Assistant is specifically trained on the content on the Knowledge Hub, so it is well-equipped to provide accurate, relevant answers based on our information. It’s designed to assist users by answering common questions, guiding them through available Knowledge Hub resources, and helping them navigate the site effectively.

Since the chatbot is regularly updated to align with any changes or new content on the Knowledge Hub, users can trust it to be a reliable source for accessing the information they need. However, for complex or highly detailed questions, our chatbot will direct users to “ask an EO Expert” where they will have the opportuny to book a meeting with a leading EO expert.

Yes, you can cancel a booked consultation by going to your user dashboard then choosing consultations and clicking on the “Cancel Consultation” button.